FAQ
What shipping methods are available?
We use trusted courier partners across India to ensure safe and timely delivery of your PawPetals products. All orders are shipped via standard delivery service, carefully packaged to prevent damage during transit.
Do you ship internationally?
Currently, PawPetals ships only within India. We’re working on expanding to international locations soon — stay tuned for updates!
How can I track my order?
Once your order is shipped, you’ll receive a tracking ID via email or WhatsApp. Simply click the link provided or enter the tracking ID on the courier’s website to check your order status anytime.
How long will it take to get my package?
Can I change my shipping address after placing the order?
What if my package is delayed?
If your order is delayed beyond the estimated time, please contact our support team for assistance.
Do you offer express or same-day delivery?
Currently, we offer standard delivery only, but we’re working on adding express shipping soon. You can contact our support team for more steps.