Terms & Conditions

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Terms & Conditions – Pawpetals

Welcome to PawPetals!
By accessing or using our website www.pawpetals.in, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making any purchase.

1. General Information

  • Pawpetals is an online brand specializing in artificial plants, home décor items, ceramic pots, and gifting products.

  • These Terms govern your use of our website, products, and services.

  • We may update or modify these Terms at any time without prior notice. Continued use of our website indicates your acceptance of the revised Terms.

2. Product Information

  • We strive to display accurate images, descriptions, and colors of our products.

  • Actual product colors or finishes may vary slightly due to lighting, photography, or screen settings.

  • All products are subject to availability.

3. Orders and Payments

  • All prices are listed in INR (₹) and inclusive of applicable taxes unless stated otherwise.

  • Orders are processed only after full payment is received through accepted payment methods.

  • Pawpetals reserves the right to cancel or refuse any order at our discretion (in case of stock unavailability, pricing errors, or suspicious transactions).

4. Shipping and Delivery

  • We offer delivery across India through trusted courier partners.

  • Estimated delivery timelines are provided during checkout but may vary due to external factors.

  • Risk of loss passes to the customer once the order is handed over to the courier.

5. Returns and Exchanges

  • Customers can raise return or exchange requests as per our Return Policy within the specified time frame.

  • Products must be unused, undamaged, and in original packaging to qualify for return.

6. Privacy and Data Protection

  • We value your privacy and handle all personal information in accordance with our Privacy Policy.

  • Your information will never be shared with third parties without consent, except where legally required.

7. Intellectual Property

  • All website content, including logos, images, designs, and text, are the intellectual property of Pawpetals (except some banner images).

  • Unauthorized reproduction, distribution, or use of our content is prohibited.

8. Limitation of Liability

  • Pawpetals is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.

  • Our liability is limited to the amount paid by the customer for the specific order.

9. Governing Law

  • These Terms shall be governed by and interpreted in accordance with the laws of India.

  • Any disputes shall be subject to the jurisdiction of courts in Kerala, India.

10. Contact Us

If you have any questions about these Terms & Conditions, please contact us:
📧 Email: pawpetalsofficial@gmail.com
📞 Phone/WhatsApp: +91 9497750425
🌐 Website: www.pawpetals.in